At Dr. Glow (drglow.ca), we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, and your rights related to your data.

1. Information We Collect

A. Information You Provide

We collect information when you:

  • Create an account

  • Place an order

  • Register for an event

  • Subscribe to our newsletter

  • Fill out our contact form

This may include:

  • Name

  • Email address

  • Phone number

  • Billing & shipping address

  • Payment information (processed securely by WooCommerce Payments)

  • Messages or comments you submit

B. Information Collected Automatically

When you visit our site, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on site

  • Referring website

We use cookies and similar tracking technologies to improve your experience.

C. Payment Information

We do not store full credit card details.
Payments are processed securely through:

  • WooCommerce Payments

  • Your bank or credit card provider

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Send order confirmations and updates

  • Register you for events

  • Improve our website and services

  • Respond to your messages

  • Send newsletters (only if you opt in)

  • Monitor analytics (Google Analytics, Meta Pixel)

3. Sharing Your Information

We do not sell your personal information.

We may share your data with trusted third parties, such as:

  • WooCommerce (for store operations)

  • Payment processors

  • Shipping carriers (e.g., Canada Post)

  • Google Analytics / Meta Pixel (for analytics)

  • Email marketing tools (e.g., Mailchimp)

  • Security and backup providers

All third-party partners follow their own privacy policies.

4. Cookies

We use cookies to:

  • Keep your shopping cart active

  • Remember your preferences

  • Analyze site performance

  • Improve user experience

You can disable cookies through your browser, but some site features may not work properly.

5. Data Security

We use:

  • SSL encryption

  • Secure hosting

  • Security plugins (such as Wordfence)

  • Regular updates and backups

While no system is 100% secure, we take every reasonable step to protect your data.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Update or correct your data

  • Delete your account

  • Request removal of personal information

  • Opt out of marketing emails

  • Disable cookies

To exercise any rights, contact us at:
📧 info@drglow.ca (replace with correct email)

7. Email Marketing

If you subscribe to our mailing list, you agree to receive:

  • Updates

  • Product announcements

  • Event information

  • Promotions

You can unsubscribe anytime using the link in any email.